Last Updated: May 2, 2026
Diego Franco Media SAS ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and all individuals with whom we interact. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website diegofrancomedia.com, engage with our services, or communicate with us. Please read this policy carefully.
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use. The personal information we may collect includes:
Contact Data: Name, email address, phone number, company name, and postal address.
Service Data: Information related to the services you engage us for, including project details, business objectives, and performance metrics.
Communication Data: Any information you provide when communicating with us via email, LinkedIn DMs, or other channels.
Website Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and the dates/times of your visits. This is primarily collected via analytics tools (e.g., Google Analytics).
We use personal information collected via our website and services for a variety of business purposes, including:
To provide, operate, and maintain our services.
To improve, personalize, and expand our website and services.
To understand and analyze how you use our website and services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your inquiries and fulfill your requests.
To send you technical notices, updates, security alerts, and support and administrative messages.
To monitor and analyze trends, usage, and activities in connection with our services.
To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Diego Franco Media and others.
To comply with legal and regulatory obligations.
We may share your information with third parties in the following situations:
With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, marketing efforts).
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
With Your Consent: We may disclose your personal information for any other purpose with your consent.
As an AI Search Visibility consultancy, we utilize various AI tools and technologies in the delivery of our services. This may involve processing client data (e.g., website content, analytics data, market research) through AI models to generate insights, strategies, and content recommendations. We ensure that:
Data Anonymization/Pseudonymization: Where feasible and appropriate, data used with AI tools is anonymized or pseudonymized to protect client confidentiality.
Confidentiality Agreements: All client data shared with us is subject to strict confidentiality agreements.
Ethical AI Practices: We are committed to ethical AI practices, ensuring that AI tools are used responsibly and in a manner that respects privacy and data security.
No Training on Client Data (Unless Agreed): We do not use client-specific data to train public AI models or share it with third-party AI providers for their general model training, unless explicitly agreed upon with the client through a separate agreement.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.
Diego Franco Media SAS is based in Bogotá, Colombia. If you are accessing our website or services from outside Colombia, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "Disclosure of Your Information" above), in Colombia and other countries. These countries may not have data protection laws as comprehensive as those in your country.
For EU/UK Residents (GDPR): We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including using Standard Contractual Clauses (SCCs) where required for transfers outside the EU/UK.
For California Residents (CCPA): We comply with the California Consumer Privacy Act. California residents have specific rights regarding their personal information, including the right to know, delete, and opt-out of the sale of their personal information. We do not sell personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this Privacy Policy, you may contact us at:
Diego Franco Media SAS
Carrera 87 # 73-45, Bogotá, Colombia, 111111
Email: diego@diegofrancomedia.online
Your buyers ask ChatGPT who to hire. I make sure they hear your name.
© 2026 Diego Franco Media. All rights reserved.